Privacy Policy

1. Information We Collect

Full name, email address, and password when you create an account
Profile information such as phone number, profile picture, and bio
Payment details (processed securely via SSL Commerz / Stripe — we do not store card numbers)
Course enrollment history, progress, quiz results, and certificates
Device and browser information, IP address, and usage data
Communications you send to our support team

2. How We Use Your Information

To create and manage your account on the platform
To process payments and issue enrollment confirmations
To track your learning progress and issue certificates
To send important updates, receipts, and course notifications
To improve platform features based on usage patterns
To respond to support requests and resolve issues
To prevent fraud, abuse, and unauthorized access

3. Sharing Your Information

We do not sell or rent your personal data. We may share information only in these cases:

With payment processors (SSL Commerz, Stripe) to complete transactions
With instructors — only your name and enrollment status for their course
With service providers who help operate our platform (hosting, analytics)
When required by law, court order, or government authority

4. Cookies

We use cookies to keep you logged in and remember your preferences
Analytics cookies help us understand how users navigate the site
You can disable cookies in your browser settings, but some features may not work
We do not use cookies to track you across third-party websites

5. Data Security

All data is transmitted over encrypted HTTPS connections
Passwords are hashed and never stored in plain text
Payment transactions are handled by PCI-compliant gateways
Access to user data is restricted to authorized personnel only
We regularly review our security practices to protect your data

6. Your Rights

Access and download a copy of your personal data
Request correction of inaccurate or incomplete information
Request deletion of your account and associated data
Opt out of marketing emails at any time via the unsubscribe link
Lodge a complaint with your local data protection authority

Privacy Policy | MolyLMS